Privacy Policy

Last updated: March 2026

TL;DR: We collect only what's necessary to sync your music library (playlists, liked songs, albums, and artists). We don't sell your data. We use secure connections to all supported platforms. You can delete your account anytime.

1. Information We Collect

Account Information

When you create an account, we collect:

Connected Services

When you connect a music platform (Spotify, Tidal, or Apple Music), we receive and store:

We do NOT have access to your platform passwords. Authentication happens directly through each platform's secure login pages.

GDPR Data Uploads

If you upload a Spotify data export (GDPR request data), we store:

This data is used solely to perform transfers to your connected platforms. You can request deletion of uploaded GDPR data at any time.

Sync Data

When you sync your music library, we store:

Queue Data

If you use the Spotify Access plan, we store queue-related data including your position, activation times, and session windows to manage Spotify API access slots.

Analytics

We use Google Analytics to understand how people use our service. This collects:

2. How We Use Your Information

Data Purpose
Email Account authentication, transactional emails (welcome, onboarding, sync notifications), support
Platform tokens Reading your playlists, creating playlists, adding tracks
Sync history Showing your history, improving matching accuracy
IP address Security, preventing abuse, enforcing usage limits
Analytics Improving the service, understanding user needs

3. Information Sharing

We do NOT sell your personal information.

We share data only with:

4. Data Security

We take security seriously:

However, no system is 100% secure. Use a strong, unique password for your account.

5. Data Retention

We keep your data as long as your account is active. Sync history is retained to provide you with usage statistics and improve our service.

If you delete your account, we will remove your personal data within 30 days, except where we're legally required to retain it.

6. Your Rights

You have the right to:

To exercise these rights, contact us at support@tunarc.com.

7. Disconnecting Services

You can disconnect any platform at any time:

8. Cookies

We use cookies for:

9. Push Notifications

You may optionally subscribe to browser push notifications to receive sync completion alerts and service updates. You can unsubscribe at any time through your browser settings. We store your push subscription endpoint securely and do not share it with third parties.

10. Children's Privacy

Tunarc is not intended for children under 13. We do not knowingly collect data from children under 13. If you believe a child has provided us with personal information, please contact us.

11. International Users

Tunarc is operated from Israel. By using our service, you consent to the transfer of your data to Israel. We comply with applicable data protection laws.

12. Changes to This Policy

We may update this policy from time to time. We'll notify you of significant changes via email or website notice.

13. Contact Us

Questions or concerns about your privacy? Contact us:

Email: support@tunarc.com
Service: Tunarc

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